Last Updated: 21st August 2024
1. Introduction
Welcome to www.hope4mefibro.org. This website is operated by Hope 4 ME & Fibro (hereinafter referred to as “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, engage with our forms, and interact with our services.
2. Information We Collect
We collect various types of information through our website, including:
- Personal Information: When you fill out forms on our website (e.g., contact forms, membership forms), we may collect personal information such as your name, email address, postal address, phone number, and other details necessary to provide you with our services.
- Donation Information: If you choose to donate through our website, we will collect information related to your donation, including your name, email address, billing address, and payment details. This information is securely processed by our third-party payment processors.
- Analytics Data: We use Google Analytics to track and report website traffic. This service collects anonymised data such as your IP address, browser type, device information, and pages visited. This helps us understand how visitors use our website and improve the user experience.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Our Services: We use your personal information to respond to your inquiries, process your membership applications, and facilitate your donations.
- To Improve Our Website: The analytics data we collect helps us analyse trends, track user engagement, and enhance the functionality and content of our website.
- To Communicate With You: We may use your contact information to send you updates, newsletters, or other information related to our charity, provided you have consented to receive such communications.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as outlined below:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing donations, and managing our communications. These service providers are obligated to keep your information confidential and use it only for the purposes for which it was provided.
- Legal Compliance: We may disclose your information if required to do so by law or in response to a legal request.
5. Data Security
We implement a variety of security measures to protect your personal information. This includes secure servers, encrypted transactions, and access controls. While we strive to use commercially acceptable means to protect your data, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and optimise your visits. You can choose to disable cookies through your browser settings, though this may affect the functionality of our website.
7. Your Rights
You have the right to access, correct, update, or delete your personal information. If you wish to exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable data protection laws.
8. Third-Party Links
Our website may contain links to third-party websites, including donation platforms. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Hope 4 ME & Fibro
Address: 25 Mc Shane’s Road, Bessbrook, Newry, County Down, Northern Ireland, BT35 7LZ
Email: [email protected]
Phone: 07712 892834 (Between 4.00 – 6.00 PM please)